Shipping Policy - Gravon Drinks

Effective Date: 27-07-2025

Hi! Thanks for shopping at Gravon Drinks. Here’s how we deliver your order:

✅ Order Processing Time

We work hard to get your delicious drinks to you quickly! We pack and ship your order within 1 to 2 business days (excluding Sundays and public holidays).

🚚 Estimated Delivery Time

• Big cities: Expect delivery within 2 to 4 days from dispatch.
• Other locations: Delivery typically takes 4 to 7 days from dispatch.

💰 Shipping Cost

Enjoy free shipping on your Gravon Drinks order if you choose to pay online and your order total is above ₹499. For orders below this amount or paid via Cash on Delivery (if available), standard shipping charges may apply.

📦 Tracking Your Order

Once your order has been shipped, we’ll send you a tracking link directly to your registered mobile number via SMS or to your email address. This will allow you to monitor the progress of your delivery.

🛑 Problems With Delivery

We aim for perfect deliveries every time, but if you encounter any issues, please let us know immediately:

• If your order is **late, damaged, or missing**, please contact our support team within 48 hours of the expected delivery time or receipt.
• For **damaged items**, please include a clear photo of the damaged product and its packaging in your communication.

Contact Us

For any shipping-related questions or concerns, please reach out: